Date of last update: February 2023
Aware of the importance of ensuring the confidentiality of personal data and informing you of your rights and how your personal data is handled, SILVR ("SILVR" or "we") has prepared this privacy policy.
The privacy policy describes how SILVR processes the data of prospects (“prospects” or “users”) during the loan request analysis, and if the loan can be granted, of borrowers and, where applicable, their staff, during the performance of their loan agreement with SILVR.
When SILVR processes your personal data for any of the purposes mentioned in this privacy policy, SILVR acts as the controller of the concerned personal data. Below you will find the full contact details of SILVR:
SILVR has designated a data protection officer ("DPO") that can be contacted :
SILVR processes your personal data only for a limited set of purposes. These purposes each have a lawful basis, as detailed below.
With respect to prospects, SILVR processes the personal data of prospects and, where applicable, their staff, for the following purposes:
With respect to borrowers who have signed a contract with SILVR, we process the personal data of borrowers and, where applicable, their staff for the following purposes:
For the purposes described below, SILVR retains your personal data for a limited period of time and proportionate to the purposes described above.
With respect to prospects, their personal data is retained:
With respect to borrowers and, where applicable, their staff, personal data is retained:
In accordance with the purposes set out in this policy, SILVR may share your personal data with:
In order to process your personal data for the purposes listed in this privacy policy, SILVR uses service providers that are located outside the EEA. The use of the services of these service providers involves transfers of some of your personal data outside the EEA.
Prior to any such transfer of personal data, SILVR has put in place appropriate contractual safeguards with the relevant service provider to ensure the protection of your data and that your personal data will be processed only in accordance with our instructions. A copy of these appropriate safeguards may be obtained upon written request using the information in Section 7 below.
In accordance with the applicable regulations, you have rights regarding the personal data we collect, in particular:
You may exercise your rights as well as contact our personal data protection service using the contact information provided in Section 7 below.
For any request of exercising your rights, we may ask you to provide additional documentation to verify your identity and to ensure that the personal data under the request relates to you.
We are committed to responding to requests as soon as possible. You will receive a response within one (1) month following the receipt of your request. However, please note that this period may be extended by two (2) months due to the particularly complex nature of your request or due to the number of requests. In this case, you will be informed of such extension and the reasons for it within one (1) month following the receipt of your request.
You may also file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the national data protection authority in France (www.cnil.fr).
You can contact SILVR's personal data protection service:
We will update this privacy policy from time to time. Any such change will be published on this page together with the updated revision date.